1) For products without defect and or no error in
order preparation /shipping on Pride’s part, we can
- Within 24 hours with 0% restocking fee.
- After 24 hours but within 9 days: 10% restocking fee.
- After 9 days up to 90 days from purchase date: 20% restocking fee.
- No return is accepted after 90 days.
- All products for return must be in factory original packaging and be in resalable condition.
- No returns will be accepted at Pride without an RMA attached to the return.
- Freight will be prepaid by customer.
SPECIAL ORDER ITEMS MAY NOT BE RETURNED.
2) For products with possible defect and or error in
order preparation/shipping on Pride’s part:
- There will be no restocking fee.
- But return must be secured with RMA in order that is accepted for a credit or merchandise exchange.
- Original packaging must be relatively in good condition for a full credit, otherwise some fees may apply if new boxes must be purchased and products have to be repackaged.