Returns & Exchanges

Return Policy

1) For products without defect and or no error in

order preparation /shipping on Pride’s part, we can

accept return:

  • Within 24 hours with 0% restocking fee.
  • After 24 hours but within 9 days: 10% restocking fee.
  • After 9 days up to 90 days from purchase date: 20% restocking fee.
  • No return is accepted after 90 days.
  • All products for return must be in factory original packaging and be in resalable condition.
  • No returns will be accepted at Pride without an RMA attached to the return.
  • Freight will be prepaid by customer.

 

NOTE:

SPECIAL ORDER ITEMS MAY NOT BE RETURNED.

 

2) For products with possible defect and or error in

order preparation/shipping on Pride’s part:

  • There will be no restocking fee.
  • But return must be secured with RMA in order that is accepted for a credit or merchandise exchange.
  • Original packaging must be relatively in good condition for a full credit, otherwise some fees may apply if new boxes must be purchased and products have to be repackaged.

.